Once your account is granted VIP status, a personal VIP manager will contact you. The most important thing is to ensure that your contact details are always up-to-date.

VIP players are given priority in processing financial transactions, which includes the fastest possible payouts of winnings and deposit transactions. VIP members also have access to a personal account manager who provides the highest level of service, helping with questions and providing personalized support. In case of problems, VIP players are provided with prompt and prioritized resolution of issues, as well as fast support through dedicated communication channels.

When you reach VIP status, you will unlock a unique VIP Starter Package. Details on the terms and conditions of this package will be sent to your email address, providing you with personalized privileges, exclusive bonuses and features that will make your gaming experience even richer.

A variety of exclusive activities are available to VIP players, including privileged access to sporting events, meetings with famous athletes, and visits to cultural events such as exhibitions, concerts, and theater productions around the world. These opportunities promise an exhilarating experience for enthusiasts of both sports and culture.

VIP members can expect a variety of unique gifts, including personalized bonuses as well as customized gifts that match each VIP member's interests. Gifts may also include VIP tours and travel, as well as premium gifts including high-end merchandise.

VIP status remains valid indefinitely as long as you maintain an active customer status. However, individualized limits may apply to each user. We promptly notify you of the initial validity of your VIP status, and we are always open to discussing extensions.